Welcome to basketbloomllc.shop. We value your privacy and are committed to handling the information you provide during your website visits, browsing of products, and shopping in a reasonable and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information.

  1. Information Collection

When you visit or use basketbloomllc.shop, we may collect the following information as needed for our services:

Name, email address, phone number, and shipping address;
Order, payment, and transaction information;
Information you submit voluntarily through contact forms, emails, or other means;
Website access, device type, browser type, and basic technical information;
Cookies and similar technical information necessary to maintain the normal operation of the website.

We only use this information to the extent necessary to provide website services, process orders, ship goods, respond to customer inquiries, and fulfill relevant legal obligations.

  1. Use of Information

We may use the information we collect to:

Process and manage your orders;
Arrange product delivery and provide order-related notifications;
Respond to your inquiries, after-sales requests, and other service requests;
Improve website functionality, product information, and user experience;
Prevent fraud, abuse, and other unauthorized activities;
Comply with applicable laws, regulations, and regulatory requirements.

We will not use your personal information for purposes unrelated to the purpose for which it was collected, unless permitted by law or you have provided appropriate authorization.

  1. Payment Information

We may use third-party payment services to process payments on the website. During the payment process, relevant payment information may be processed by the payment service provider in accordance with its own privacy policy and security standards.

We generally do not directly store complete bank card numbers or bank card security verification codes. Payment-related information will be processed in accordance with the payment service provider’s and applicable laws.

  1. Cookies

We may use cookies and similar technologies to help the website function properly, remember user preferences, analyze website usage, and improve services.

You can manage or restrict cookies through your browser settings, but if some cookies are disabled, some functions of the website may not work properly.

  1. Information Sharing

When necessary for the normal operation of the website and the provision of services, we may share necessary information with the following types of service providers:

Payment processing service providers;
Goods delivery and logistics service providers;
Website hosting, technology, and security service providers;
Service providers offering website analytics or related technical support;
Relevant agencies required to disclose information by laws and regulations.

We will not sell your personal information.

  1. Information Security

We take reasonable technical and administrative measures to protect personal information and prevent unauthorized access, use, modification, or disclosure.

However, no method of internet transmission or electronic storage can guarantee absolute security, therefore we cannot guarantee that information will be free from security risks in all circumstances.

  1. Information Retention

We will retain personal information for a reasonable period necessary to achieve the purposes for which it was collected, and the retention period will be determined based on actual needs such as order processing, customer service, financial records, legal obligations, and dispute resolution.

When relevant information no longer has a reasonable business or legal necessity for retention, we will delete, anonymize, or securely process it in accordance with applicable laws.

  1. Your Privacy Rights

Depending on applicable laws in your region, you may have the right to access, correct, delete, or restrict the processing of your personal information.

If you wish to know about the personal information we hold or to make a privacy-related request, you can contact us through the Contact Us page on the website. We may need to verify your identity before processing your request.

  1. Third-Party Websites

We may contain links to third-party websites or services. Third-party websites have their own independent privacy policies and data processing rules.

We cannot control how third-party websites collect and use information, therefore we recommend that you review their privacy policies when visiting third-party websites.

  1. Children’s Privacy

Our website is not specifically designed for children. We will not knowingly collect unnecessary personal information from children.

If you believe that a child has submitted personal information to us without proper authorization, please contact us so that we can take appropriate action in accordance with applicable laws.

  1. Privacy Policy Updates

We may update this Privacy Policy based on website operations, service changes, or legal and regulatory requirements.